Introduction

Noble Foods INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.noblefoodsinc.com, use our services, or make purchases from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

1. Create an Account:

Name
Email address
Phone number
Shipping address
Billing address
Password

2. Make a Purchase:

Payment information (processed securely through our payment processor)
Order history
Delivery preferences

3. Contact Us:

Name
Email address
Phone number
Message content
Company name (if applicable)

4. Subscribe to Newsletter:

Email address
Name (optional)
Preferences

5. Request Sourcing Services:

Business information
Product specifications
Quantity requirements
Delivery location
Company details

Automatically Collected Information

When you visit our website, we may automatically collect:

1. Device Information:

IP address
Browser type and version
Device type
Operating system
Screen resolution

2. Usage Data:

Pages visited
Time spent on pages
Click patterns
Referring website
Search queries on our site

3. Cookies and Tracking:

Session cookies
Preference cookies
Analytics cookies
Marketing cookies

Information from Third Parties

We may receive information from:

1. Payment Processors:

Transaction confirmation
Payment status
Fraud prevention data

2. Shipping Carriers:

Delivery status
Tracking information

3. Social Media:

If you connect via social media
Public profile information
Email address

How We Use Your Information

We use collected information for:

1. Order Processing & Fulfillment

Process and fulfill your orders
Send order confirmations
Provide shipping updates
Handle returns and refunds
Customer service support

2. Account Management

Create and maintain your account
Authenticate your identity
Save your preferences
Order history access

3. Communication

Respond to inquiries
Send newsletters (with consent)
Promotional offers (with consent)
Important updates about orders
Service announcements

4. Business Operations

Sourcing service quotes
Wholesale customer management
Partner farmer coordination
Quality assurance follow-up

5. Website Improvement

Analyze usage patterns
Improve user experience
Troubleshoot technical issues
Optimize website performance

6. Marketing & Advertising

Personalized recommendations
Targeted advertisements
Email campaigns (with consent)
Social media advertising

7. Legal & Security

Comply with legal obligations
Prevent fraud
Protect our rights
Enforce terms and conditions
Resolve disputes

Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit websites.

Types of Cookies We Use

1. Essential Cookies (Cannot be disabled)

Shopping cart functionality
User authentication
Security features
Session management

2. Functional Cookies (Optional)

Remember preferences
Language selection
Previously viewed products
Saved shipping addresses

3. Analytics Cookies (Optional)

Google Analytics
Website traffic analysis
User behavior patterns
Performance monitoring

4. Marketing Cookies (Optional)

Facebook Pixel
Google Ads
Retargeting campaigns
Ad effectiveness measurement

Your Cookie Choices

Browser Settings: You can control cookies through your browser settings. Options include:

Block all cookies
Block third-party cookies only
Delete cookies after each session
Receive notification before cookies are stored

Note: Disabling essential cookies may affect website functionality.

Cookie Consent: On your first visit, we'll ask for your cookie preferences. You can update these anytime.

Data Security

We implement security measures to protect your information:

Technical Safeguards

SSL/TLS encryption (https)
Secure servers
Firewall protection
Regular security audits
Encrypted databases

Organizational Safeguards

Limited employee access
Confidentiality agreements
Security training
Access controls
Regular reviews

Payment Security

PCI DSS compliant processors
We don't store full credit card numbers
Tokenized payment data
Fraud detection systems

                Important: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
            

Data Retention

We retain your information for:

Account Information:

As long as your account is active
Plus 7 years after account closure (legal requirements)

Order Information:

7 years (tax and legal requirements)
Includes invoices, shipping records, correspondence

Marketing Information:

Until you unsubscribe
Then deleted within 30 days

Website Analytics:

26 months (Google Analytics default)
Then automatically deleted

Legal Holds:

Indefinitely if subject to legal proceedings

Your Privacy Rights

For All Users

1. Access Your Information

Request a copy of your personal data
We'll provide within 30 days

2. Correct Information

Update inaccurate information
Edit your account details anytime

3. Delete Information

Request deletion of your data
Some data may be retained for legal reasons

4. Object to Processing

Opt-out of marketing communications
Object to certain data uses

5. Data Portability

Receive your data in portable format
Transfer to another service

6. Withdraw Consent

Unsubscribe from emails anytime
Revoke previously given consent

For California Residents (CCPA)

Additional rights under California Consumer Privacy Act:

Know what personal information is collected
Know if information is sold or disclosed
Say no to sale of personal information (we don't sell)
Access your personal information
Request deletion of personal information
Non-discrimination for exercising rights

To exercise rights: privacy@noblefoodsinc.com

For EU Residents (GDPR)

Additional rights under General Data Protection Regulation:

Right to be informed
Right of access
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision making

To exercise rights: privacy@noblefoodsinc.com

EU Representative: [To be appointed if serving EU customers]

Children's Privacy

Our website is not intended for children under 13 (or 16 in EU).

We do not knowingly collect information from children.

If you believe we have collected information from a child, contact us immediately: privacy@noblefoodsinc.com

We will promptly delete such information.

International Data Transfers

Our Locations:

USA (Primary operations)
West Africa (Farming & processing)

Data Transfers: If you're outside the USA, your information may be transferred to and processed in the USA where our servers are located.

Safeguards:

Standard contractual clauses
Adequate security measures
Compliance with applicable laws

By using our services, you consent to this transfer.

Third-Party Links

Our website may contain links to third-party websites:

Social media platforms
Payment processors
Shipping carriers
Partner websites

We are not responsible for:

Privacy practices of third parties
Content on external sites
How they collect or use your information

Please review their privacy policies before providing information.

News aggregated from third-party sources. Content does not reflect Noble Foods' views. Not guaranteed for accuracy. All rights reserved by original publishers. 12. NEWS AGGREGATION SERVICE 12.1 Third-Party Content Our website features an automated news aggregation service that displays content from independent third-party publishers. This content is not created, authored, or controlled by Noble Foods Inc. 12.2 Attribution and Copyright All aggregated content is properly attributed to its original source and remains the intellectual property of the respective copyright holders. Links are provided to full articles on original publisher websites. 12.3 No Endorsement Inclusion of content in our news feed does not constitute endorsement by Noble Foods Inc. Views expressed are those of the original authors and publishers, not Noble Foods Inc. 12.4 Accuracy Disclaimer We do not guarantee the accuracy, completeness, reliability, or timeliness of any third-party content. Users should independently verify information before relying on it. 12.5 No Warranties Third-party content is provided "as is" without warranties of any kind. We disclaim all liability for decisions made based on aggregated content. 12.6 Copyright Claims To report copyright infringement, contact legal@noblefoodsinc.com with details of the alleged infringement. NEWS FEED AND EXTERNAL LINKS Our website includes a news aggregation feature that displays content from third-party sources. When you click on news article links, you may be directed to external websites operated by independent publishers. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any external websites you visit through our news feed links. The aggregation of news articles is automated and does not involve the collection or storage of personal information. However, third-party websites may collect information about you when you visit them through our links. Their data collection practices are governed by their own privacy policies, not ours. DMCA TAKEDOWN REQUEST If you believe that content in our news aggregation feed infringes your copyright, please provide our copyright agent with the following information: 1. Identification of the copyrighted work claimed to have been infringed 2. Identification of the material claimed to be infringing (URL) 3. Your contact information (name, address, phone, email) 4. A statement of good faith belief that use is not authorized 5. A statement under penalty of perjury that the information is accurate 6. Your physical or electronic signature Send to: Copyright Agent Noble Foods Inc Email: legal@noblefoodsinc.com We will investigate and take appropriate action in accordance with the Digital Millennium Copyright Act (DMCA).

Email Communications

Types of Emails

1. Transactional Emails (Cannot opt-out)

Order confirmations
Shipping notifications
Password resets
Account notifications

2. Marketing Emails (Can opt-out)

Newsletters
Promotional offers
New product announcements
Recipe ideas

Unsubscribe

From Marketing Emails:

Click "Unsubscribe" link in any email
Update preferences in your account
Email: unsubscribe@noblefoodsinc.com

Processing: Within 10 business days

Note: You'll still receive transactional emails related to your orders.

SMS/Text Messages

If you opt-in to SMS notifications:

We may send:

Order updates
Delivery notifications
Promotional offers (with consent)

Your Rights:

Opt-out anytime by replying "STOP"
Message and data rates may apply
Frequency varies
Mobile telephone numbers and SMS/MMS consent will not be shared with third parties or affiliates for their own marketing purposes. Message and data rates may apply. Message frequency varies based on your account activity and preferences.

To Opt-Out:

Reply "STOP" to any message
Update account preferences
Email: support@noblefoodsinc.com

Changes to This Policy

We may update this privacy policy periodically.

When we make changes:

Update "Last Updated" date
Notify you via email (for material changes)
Post notice on website
Request new consent if required by law

Your continued use after changes constitutes acceptance.

Review regularly: We recommend reviewing this policy periodically.

Contact Us

Privacy Questions or Concerns

Privacy Officer:
Noble Foods & Edible Oils
[Street Address]
Athens, GA 30601
United States

Email: privacy@noblefoodsinc.com
Phone: +1-XXX-XXX-XXXX

Response Time: Within 30 days

Data Protection Officer (If required)

[To be appointed if serving EU customers]
dpo@noblefoodsinc.com

Complaints

If you have privacy concerns:

1. Contact Us First:

We'll work to resolve the issue.

2. Regulatory Authorities:

You have the right to file a complaint with:

USA: Federal Trade Commission (FTC)
www.ftc.gov
California: California Attorney General
https://oag.ca.gov/
EU: Your local Data Protection Authority
https://edpb.europa.eu/

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Privacy Policy

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